For a new order, a renewal, a refund request or help with setup, message us on WhatsApp: the team answers 24/7. Include your device, your app and your plan so they can help right away.
WhatsApp is our only contact channel, 24/7: ordering, setup, renewals, refunds and questions about your order. If you can, tell us your device, your app and your plan.
Message us on WhatsAppGive the right details once so the team can help faster: pick a topic and your device, then describe what you need. Your message opens in WhatsApp, and you talk with the team directly.
Sapphire IPTV recommends at least 30 Mbps for HD and Full HD. Then: use a wired Ethernet connection, or 5 GHz Wi-Fi; turn on hardware acceleration in the app; set the app's buffer to 10–15 seconds; close other downloads and streams on the same connection. Still stuttering? Tell the team which channel and when.
Read the FAQ →Our guide covers Sapphire IPTV on Smart TVs, Fire TV Stick, Android, iPhone and iPad, MAG boxes and Enigma2 receivers, with the apps named for each. The team helps with any step on WhatsApp.
The installation guide →No free trial is published. Ask on WhatsApp whether a test is possible for your device, or start with 1 month for $14.95.
Free trial: what to know →Send us its name or region before you order and the team checks it. Plans run 1, 3, 6 or 12 months on 1 connection, from $14.95, paid once.
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