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Sapphire IPTV
Legal

Sapphire IPTV Terms of Service

Last updated: October 27, 2026

These terms of service are an agreement between you ("you", the user) and Sapphire IPTV ("we", "us"). They apply to your use of this website (sapphire-iptv.shop), to Sapphire IPTV subscriptions, and to the help our team gives you. By ordering, activating or using a plan, you confirm that you have read and accepted these terms; if you don't agree, please don't use the service. To see how we handle your personal data, read our privacy policy.

1. Definitions

  • Service: the Sapphire IPTV subscription service, which gives access to a selection of live and on-demand content over the internet.
  • User: anyone who subscribes to and uses the service.
  • Subscription: the plan you buy, which sets how long you can use the service and on how many connections.

2. The service

Sapphire IPTV provides access to an IPTV streaming service with live TV channels and on-demand movies and series, delivered over the internet. Access is sold as a subscription; your login details (M3U playlist link, EPG link, Xtream Codes server, username and password, or a portal URL for MAG boxes) are delivered by email.

You watch in a third-party IPTV player app, such as IPTV Smarters Pro, TiviMate, Smart IPTV or GSE Smart IPTV, or on a MAG box or Enigma2 receiver, on your own device. Player apps are made by their own developers, under their own terms, and contain no channels of their own.

3. Eligibility

You must be at least 18 years old, or of legal age where you live, to subscribe. By ordering, you confirm that you meet this requirement.

4. Your account and login

You are responsible for keeping your login details safe and for everything done with them. Sharing your subscription is not allowed.

5. Plans and prices

Subscriptions are sold for fixed terms of 1, 3, 6 or 12 months, each for one connection at a time. Extra connections can be added for an additional price; ask our team. Every plan includes the same live channels, on-demand library and features; the plans differ only by length.

Prices are in US dollars and are shown on our prices and plans page. The price that applies is the one our team confirms when you order, and it covers the whole term of the plan. Plan features, channel lists and prices may change; a change never affects the term you already paid for.

6. Ordering, payment and delivery of your login

On this website, you order on WhatsApp: you tell our team which plan you want, and the team confirms the plan and sends you a secure payment link. We accept major credit and debit cards through that link, and your plan is paid in full, once, for its whole term. Once your payment is through, your login details are sent to the email address you gave us, and your subscription begins when they are delivered.

Please give an email address you check, and look in your spam folder if your login doesn't arrive. The service is delivered digitally only: nothing is shipped to you. Never send your full card details in a WhatsApp chat.

7. Term, renewal and plan changes

Your plan runs for the term you paid for. On this website plans are not renewed or charged automatically: at the end of the term, access to the service stops. To keep watching, renew through our team on WhatsApp, at the prices in force at that time.

You can move to a longer plan at any time; a move to a shorter plan takes effect once your current term ends.

8. Refunds and cancellation

You can stop using the service at any time. Refunds are governed by our refund policy, which explains when a full or partial refund is possible (for example, within 7 days of a first purchase after troubleshooting with support), how to ask and how long it takes.

9. Acceptable use

Your subscription is for private, non-commercial use. You agree not to:

  • share your login or your subscription with anyone else;
  • restream, rebroadcast, resell or redistribute the content or access to the service;
  • use the service on more connections at the same time than your plan covers;
  • use a VPN to get around regional restrictions where doing so breaks local law;
  • use the service for any unlawful or unauthorized purpose.

If these rules are broken, we may suspend or close your account right away, without a refund (see section 13).

10. Content and availability

The service gives access to streams that are available online; Sapphire IPTV does not create or host the content. Channel and on-demand availability may change because of third-party decisions, regional limits or maintenance, and the channel list and library change over time. We don't guarantee that every channel, program or event is available at all times.

Picture quality depends on the channel, your device, your app and your internet connection. We recommend at least 30 Mbps for HD and Full HD. If you have a problem, message our team on WhatsApp so we can help.

11. Devices, apps and internet connection

You are responsible for your own equipment, your internet connection and its costs, and for installing a compatible player app. Some player apps are paid apps sold by their own makers; those costs are not part of a Sapphire IPTV plan.

12. Intellectual property and copyright

Content streamed through the service belongs to its respective rights holders; Sapphire IPTV doesn't claim ownership of it. You are responsible for respecting the copyright laws where you live. Recording or redistributing streamed content is prohibited. The Sapphire IPTV name, logo and the content of this website belong to Sapphire IPTV. If you believe content infringes your rights, see our DMCA page.

13. Suspension and termination

We may suspend or close your account immediately, without notice, if you break these terms or act in a way that harms the service or other users, in particular by sharing your login or reselling access.

14. Disclaimer and limitation of liability

The service is provided "as is", without any warranty of any kind. We don't guarantee uninterrupted availability, or that every channel will always be accessible.

To the maximum extent permitted by law, Sapphire IPTV is not liable for any direct, indirect, incidental or consequential damages arising from your use of the service or from it being unavailable, including problems caused by your equipment, your app or your internet connection. Nothing in these terms limits rights you have under the law that can't be excluded.

15. Changes to these terms

We may update these terms at any time. When we do, we change the "last updated" date at the top of this page. Continued use of the service after a change means you accept the new terms; if you don't accept a change, don't renew your subscription and stop using the service.

16. Complaints and your legal rights

If you have a complaint, message our team on WhatsApp first so we can try to resolve it. These terms don't affect any consumer rights you have under the law where you live.

17. Contact

For any question about these terms, use our contact page to reach the team on WhatsApp.